Articles
“It’s life Jim – but not as we know it”..
..with apologies to Mr Spock [1] The title phrase is a label that can be applied to the vast majority of mediations in which I have participated over the last 20 years. As an IAMA accredited mediator I ascribe to the ‘facilitative’ mediation process to assist the parties to collaborate towards a solution. With some Read More…
The Value of An Apology
An essential, invaluable part of the mediation of a personal injury claim is an apology. It is the first step towards placating emotions that interfere with interest based bargaining. An apology is as valuable and as important to a claimant as being compensated. Unlike the commercial claim that devolves to a contest over property, rights Read More…