Peter Crofts Professional Services
Peter is a consultant with a unique combination of experience and achievement in health, insurance, government and business. Peter has performed a number of professional roles as solicitor for plaintiff or defendant, claims manager, Corporate Counsel, instructing officer and adviser to the Minister for Health and State Cabinet. He is recognised and respected within government, by the legal profession, health professionals, and insurers.
He has now focused his career into a consultancy that incorporates mediation and legal risk management.
A consultancy that incorporates mediation and preventive law
In the last 20 years he has been involved with providing legal and business advice about the delivery of healthcare in both the public and private setting, including litigation, human resource management, health professional issues, change management, research, intellectual property, finance, budget, procurement, strategic planning, IT, restraint of trade and State / Federal issues.
Peter’s litigation experience includes a wide range of personal injury claims (CTP, WorkCover, public liability and health malpractice) and commercial claims to settlement, mediation, trial and appeal. He played a significant role in the 2005 Bundaberg Hospital / Queensland Health Royal Commissions and in the resolution of the claims against Dr Jayant Patel. Peter estimates he has personally resolved over 2000 disputes and at least half of these were resolved via mediation. He understands all of the drivers and barriers to resolution within the entire claims process.
Peter became an accredited mediator in 2014 via the Institute of Arbitrators and Mediators Australia. As a mediator, Peter will lend his experience and unique claims perspective to all parties in a dispute. He is an effective communicator and builds rapport and trust with an open, empathetic and influential manner. He will establish trust, enable communication, reality test, make practical observations and innovative suggestions to assist with resolution.
Peter developed a unique legal risk management strategy and self – assessment tool for Queensland Health to better regulate the legal risk in business endeavours and projects. This tool can be adapted and applied to any business with the aim of reducing overall legal expenditure.
He is a sought after speaker and educator and has authored the Public Health chapter of the Laws of Australia as well as a number of medico legal presentations, with the aim of educating health professionals about the intersection between law and health.
Tags: legal risk management, mediation services